khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 9007112282
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, update your customer support team via email with your correct KYC details for assistance with account transfer. This will facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and play without any issues.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, and bonus funds are non-withdrawable. This means you can only access earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in this app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process that typically takes between 30 minutes to 3 hours. However, payment delays can occur, requiring a potentially longer wait time of up to 24 hours. This delay can add to the overall processing time, affecting the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for withdrawal requests. If a request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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